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Increase user satisfaction and lower problem tickets – VMware Environment

>>>>Increase user satisfaction and lower problem tickets – VMware Environment

Increase user satisfaction and lower problem tickets – VMware Environment

Running a software defined data center using VMware, virtualization has provided many benefits such as increased IT productivity, efficiency, and responsiveness by faster provisioning of applications and resources.

At the same time, the task of monitoring VMware has contributed to making IT team’s job more challenging.  The most important task of IT teams is ensuring that those virtual machines that run critical applications, receive the necessary amount of resources when it’s most needed to run optimally.

This task can become overwhelming when your environment consists of hundreds or thousands of VMs that span several vCenters.  It can become even more overwhelming when you utilize multiple dashboards to monitor the whole environment.

In these situations, it would be ideal to have a single health status dashboard  where you can visualize the status of the entire virtual environment. This dashboard would help to plan your day effectively by showing what’s critical and needs immediate attention before problem tickets start filling up the queue.

To lower the number of problem tickets in the queue, keep watch for the status of the health of these essential VMware areas.

Resource Performance and utilization status

Knowing quickly when a critical VM is hitting maximum CPU, memory utilization or reaching maximum IO latencies is a must to ensure users don’t experience any problems when accessing the applications.  At the same time, learning immediately when an ESX Host is running out of resources is essential to avoid downtime of your most critical IT functions.

BVQ’s System Health Map makes it possible to get the overall picture of the status of the resources and performance of the VMware environment and comes with embedded expert knowledge to guide you in your administrative decisions.

The interactive Sunburst visualization and traffic light colors provides the immediate status you need to distinguish what is critical to help you focus on areas of the virtual environment that need to be stabilized first and what needs to be worked on next.

Figure 1. BVQ Systems Health Map showing the overall status of the VMware,

Brocase SAN and IBM Storage environment with traffic light colors

Capacity usage status

Prevent virtual machines from being paused when in need of additional storage. A status of when a datastore is running low on disk space level can give you time to ensure the right amount of capacity is allocated before VMs run out of disk space.

With the BVQ health status map you can immediately learn when the capacity of the Datastore reaches a low capacity level. The capacity level status can be setup to show it based on TB level, or % level.

Figure 2. Health Map showig when Datastore has reached maximum capacity per threshold set

Check resources that are no longer in use – to reclaim resources

Figure 3. Helath Map showing resources no longer in use – VMs Powered off- Use to reclaim resources

Detect resources that are no longer in use such as idle VMs and unused VMDKs or any unused datastore, you can then decide to delete them to reclaim unused space to reduce overall resource contention.

BVQ allows to detect VMs that have been powered off for a long period of time, unused datastores and virtual disks.

System limits verification

Discover when the environment is no longer configured within best practice guidelines.  Learn immediately when it’s reaching configuration and system limitations. Don’t waste time looking for out of order configurations. Using BVQ Health Map, for example discover when the number of virtual disks per virtual machines is reaching the maximum recommended.

Figure 4. Health Map showing confiugration guidelines and limits

BVQ Systems Health Map is the solution for IT teams who are looking for an automated monitoring of VMware environment.  Comes pre-configured and ready to use with built-in expert knowledge. Visualize different levels of data based on your preference with customizable dashboards for the whole team to see. The most important benefit is that it allows to quickly identify problems before they turn into problem tickets which increases user satisfaction and gives you back time.

By |2019-11-12T09:09:09+00:00November 5th, 2019|BVQ for VMware/vSAN|0 Comments

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